Resume

Based in Bucharest, Romania
LinkedIn: Click here
GitHub: tomcatprime

Profile

Systems engineer and cloud specialist with 5+ years of experience managing Windows and Linux environments, endpoint devices, and Microsoft Intune deployments. Skilled in cloud platforms (Azure, AWS, Google Cloud), automation with PowerShell and Python, and DevOps practices in a home lab setting. Certified in Azure and Google Cloud. Passionate about streamlining IT operations, security, and continuous learning.

Work Experience

EUC Admin L2, Infosys – E.ON

03/2024 – Present | Bucharest, Romania

  • L2/L3 troubleshooting for VDI, laptops, desktops, and Windows tablets.
  • Managed users and devices with Intune: app deployment, device health, security policies, and compliance.
  • Used Active Directory for authentication, group policy, and secure network management.
  • Developed scripts to automate AD and Intune tasks, boosting operational efficiency.
  • Managed Azure-based devices and enforced cloud security policies.

Service Desk Analyst L2, Wipro Technologies – Levi’s

08/2022 – 03/2024 | Bucharest, Romania

  • Provided L2 troubleshooting for 300+ stores, ensuring 99.8% uptime for POS and cloud-managed devices.
  • Resolved VPN/firewall issues for secure transactions.
  • Automated device provisioning via Windows Autopilot, reducing setup time by 30%.
  • Created PowerShell scripts for compliance checks and app deployments.
  • Authored guides to help store managers self-diagnose issues, reducing L1 tickets by 35%.

Employee Data Administration Specialist, DTSE Romania

02/2022 – 08/2022 | Bucharest, Romania

  • Managed HR and payroll transactions in SAP.
  • Documented and resolved employee inquiries.
  • Supported program and policy implementation.

Senior Process Associate, Genpact – Samsung

02/2021 – 02/2022 | Bucharest, Romania

  • Reviewed invoices and T&E claims, resolved mismatches, and posted transactions in SAP.
  • Conducted root cause analysis and shared findings with the team.

Technical Support Specialist L1, Teleperformance Romania – Electronic Arts

11/2018 – 02/2021 | Bucharest, Romania

  • Provided 1st level technical support for Electronic Arts games.
  • Managed tickets in Salesforce and JIRA, escalating to higher-level support as needed.
  • Created troubleshooting playbooks, reducing escalations by 35%.

Education

Logistics Management
Kielce University of Technology | 2015 – 2018

Skills

  • Windows / Intune / Active Directory
  • Scripting: PowerShell, Python
  • Docker, Kubernetes
  • Linux
  • Terraform
  • Cloud: Azure, AWS, Google Cloud
  • Incident Management (L2/L3)
  • Documentation & Playbook Creation

Languages

  • Polish (Native)
  • English (Fluent)

Certifications

  • Google Cloud Fundamentals: Core Infrastructure
  • Microsoft AI-900 Azure AI Fundamentals
  • AZ-900: Microsoft Azure Fundamentals
  • Linux and Private Cloud Administration on IBM Power Systems
  • SC-900 Azure Security, Compliance, and Identity Fundamentals
  • Google IT Support Professional Certificate

Projects

Automating Workflows with PowerShell & Python

  • Automated daily operational tasks, user provisioning, and management in Active Directory.
  • Improved efficiency and accuracy by reducing manual work.
  • Technologies: PowerShell, Python, Azure AD, Microsoft Graph API, REST APIs.

Cloud Resume Challenge

  • Deployed a serverless website on Azure using Terraform.
  • Automated resource provisioning (Blob Storage, CDN, DNS) and implemented CI/CD pipelines via GitHub Actions.
  • Enforced HTTPS and isolated backend with Cloudflare Tunnels.

Flight Price Alert System (Python)

  • Built a Python-based tracker using APIs to monitor and notify about low-cost flights.
  • Integrated Amadeus Flight Search API, Sheety API, and Twilio Messaging API.

Homelab | DevOps & Cloud Exploration Lab

  • Deployed a local k3s Kubernetes cluster on Hyper-V VMs.
  • Built Jenkins pipelines with SonarQube, Nexus, Amazon ECR, GitHub webhooks.
  • Configured Prometheus and Grafana for monitoring and visualization.
  • Established zero-trust networking with Tailscale and Cloudflare Tunnels.

Hobbies

  • Video Games
  • Formula 1
  • Information Technology
  • Sports
  • Travelling

Last updated: July 2025